Nokia
POOR CURSTOMER SERVICE

SIR, DURING MY EID VACATION I HAVE GIVEN MY NOKIA GSM MODEL 6680 IMEI # 355661003788338 TO ONE OF NOKIA SERVICE CENTER IN KANNUR KERAL INDIA M/S. APPASONS MOBILE GALLERY ON 28/11 WITH A MINOR COMPLAINT THAT KEY # 4 & END KEY WERE NOT WORKING PROPERLY, OTHERWISE THE PHONE WAS WORKING IN GOOD CONDITION. I AM SURPRISED THAT WHEN I TOOK THE DELIVERY OF THE SAID PHONE ON NEXT DAY IT IS FULLY DEAD AND I COULD NOT USE THE PHONE. I HAVE GONE FOR JUST 4 DAYS VACATION TO MY HOME COUNTRY IN INDIA, WITH A SATISFACTION THAT I COULD ARRANGE TO REPAIR THE PHONE FROM MY HOME COUNTRY WITH CHEAP REPAIR CHAGES AND BEST SERVICES. BUT THE SURVICES YOUR SERVICE CENTER PROVIDED WAS EMBARRASSING & I SPENT MY WHOLE 4 DAYS VACATION WITH YOUR SERVICE CENTER FOR GETTING MY PHONE GOT REPAIRED WHICH WAS VERY EMBARRASSING WHILE I AM ON VACATION. I GOT THE PHONE BACK FROM THE ABOVE DEALER ONLY ON IST DEC. 2009 EVENING AND I WAS SUPPOSE TO COME BACK TO QATAR ON 2ND MONRING. I GOT THE PHONE BACK WITHOUT WORKING (FULLY DEAD). THE SERVICE CENTER DETAIS ARE GIVEN BELOW: APPAASONS MOBILE GALLERY RAABY TOWER, OPP RLY STATION STATION ROAD, KANNUR, KERALA INDIA ASC # 414_465550 PHONE # 497-2707314. I HOPE YOU WILL TAKE APPROPRIATE ACTION IMMEDIATELY AND ARRANGE TO COMPENSATE ME. AN EARLY ACTION WOULD BE HIGHLY APPRECIATED. EAGER TO HEARING FROM YOU SOON.

THANKING YOU,

YOURS TRUULY

MAHESH P.K.

P.O. BOX 1321

DOHA, QATAR

Phone: 974-4629206

Mobile: 974-5873445

Company: Nokia
Country: India

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