India Today Book Club
Not received the consignment

Hi,

I had ordered for a Rebok fitness kit from India Today Book Club and the order no. is TELESALES/880024141.It costed me Rs.2999 and I had paid this amount on 2nd Dec using my Credit Card. Though they have received this amount, they are still to deliver me this consignment.

My below attempts have not yielded any results as yet:

1. Telephonic conversation with Mr. Ashutosh Kumar on 15nd Dec But there is no record of that it is delivered to the customer nor it was sent back to India Today Book club. It was confirmed that they are arranging to send again and the consignment which would reach us in 5 days. However, till date we have not received the consignment.

2. Today (22 Dec '09) again we talked over phone to Mr. Kapil. He confirmed that delivery record is showing that consignment has not reached us and assured yet again said that in 24 hours they will reply on this issue after consulting higher officer.

Kindly let me know if I can receive any kind of help in this regard.

Thanks & Regards,

RAHUL KUMAR SODHANI

Company: India Today Book Club
Country: India

  <     >