Artel Post Paid
Excess Bill

Dear Sir/Madam,

I was using Airtel (91-9892121581) since past approximate 7 -8 years. Last year i was travelling baroad and and i activated my international roaming and Blavk Berry services. after 4 days, when i landed back India, immediately i requested to deactivate the same. When i landed India, i recvd sms that your bill is ammountion somewhere about 5000/-. My maximum allowabe limit was also 5000/-. aftter 2 days i got the message that your bill ammouniting 7000approx, and then every alternate days they wer increasing the same till it became to 14000/-. My monthly usage is almost constant as its paid by office, its about 1200-1600/-irs.

I called up many times to airtel, but never ever got any propper reply. they are saying its your usage. I asked to give me itemised bill where i can understand where i have made usage, they were not able to give. They told me that its because of Black berry. I said agreed, but if i am crossing my limit either yoju should stop my services or else you should inform me, like you are chasing now. they did not have anything to ay, except forcing you need to pay. Also i asked them till how long you can keep increasing my bills, they said actually it may be because they get some time charges late, but with in 48 hrs. I asked them again, then how come after landing in India, bill was raising up so fast till 1 week. Ni answer.

I asked them to resolve as i want to keep this no, as my main job is phone related and with so many years usage my all clients and friend in Inda and abroad knows that no. For me it will be painful if i change the no. But i am not going to pay any penny if it is not justified. My track records can be checked, i am the one who always pay before the due date. Moreover it was supposed to pay by office, but it has to be justified also.

I did not get any response from them and finally i had to switch over to anther no with another provider.

On and off we get harassing/ abusing and cant explaing the words call from recovery agents. Height is now they started calling our parents in small town, they are not well, they are shouting and harassing them.

Please advise me what should i do. My new no is : 91-8108453355.

Thanks and Brgds,

Subodh Kumar Awasthi

Company: Artel Post Paid
Country: India
State: Maharashtra
City: Mumbai City

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