Idea
Alance deduction for no reason

I had a balance of about rs 100 in my idea prepaid account, but it suddenly dissappeared for no apparent reason. I didnt make any calls or messages. Also I had a data plan activated so theres no reason for my balance to go nil. After three days of calling the customer service (and their answer for the last three days was their system hasnt been updated and the balance has been deducted but they dont know why) todat even my data plan doesnt seem to be working and the customer service isnt very helpful.

Company: Idea
Country: India
State: Maharashtra
City: Mumbai City

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