BSNL Call Now Card
Not Working

Dear Sir,

I am a regular user of BSNL Call Now Card [ Kharagpur] .

I have bought a call now card on dated 17/10 of Rs 1000/- and activated it on the same date.

From dated 04/11 till dated 15/11, I could not call to USA. When I dial the code vide

No- 1802 345, the reply came that “DOES NOT EXIST”.

But From dated 16/11 to till date when I dialed the above code vide no then reply comes that “THE BALANCE OF THE CARD IS RS 660/- and validity is till Jan’2010.“ and advising to dial the desired phone no and # at the end.

But after dialing the number and # the reply again comes that “NOT ACCESED TILL DATE”

I have complained so many times as below:-

1. Dated 04/12 Complaint No is : 3906001

2. Dated 06/12 Reminder against the above complaint no.

3. Dated 10/12 Contacted the deputy GM Kharagpur [ A&T ].

He advised to contact Mr Bipin [SDE Saltlake] and Mr Lokesh [JTO Saltlake, kolkata] but problem not solved after vigorous follow up.

Kindly look into the matter at an earliest as my age is 65yrs, and I have to call my daughter who is staying in USA.

I generally call the below two numbers of USA:-

1. 0017066219979

2. 0013147502092

Regards-

Niranjan Ganguly

Mob: 9434508891 / 9748866870.

Company: BSNL Call Now Card
Country: India

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