Airtel
AirTel Cheats

My Father has an Airtel prepaid connection in Goa. He had subscribed for a few services like Hello Tunes etc. which he unsubscribed from. Airtel even confirmed the unsubscription by sending a message. However after a few days, money kept getting deducted from his account. On numerous calls to the Customer Service number 121, they refunded the money and assured that it will not happen again. We again went to main Airtel Office in Panjim and confirmed that this issue is taken care of. Yesterday, again they just decucted Rs. 200 from his account for no reason and they refuse to inform him why this was done. AirTel cheats its customers and the Customer Care Executives do not know how to talk. I don't know who calls them "Executives" when they dont even have the basic knowledge of dealing with customers.

Company: Airtel
Country: India

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