Idea
Deducting my balance without permission

Idea usually does not deduct balance without customer's permission. but one week before my balance of Rs. 30 got deducted saying i started some astrology scheme.

I know i did not do anything of that sort, kindly i want my refund back. when i spoke to customer care they said i stopped the scheme but you will not get refund. the behavior of your customer care people was very rude.

I assume that IDEA does not rob money from their customer and therefore i want to know the answer from the higher level because i haven't done any mistake.

Shraddha Fulfagar

9922988170

Company: Idea
Country: India
State: Maharashtra
City: Pune

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