Idea usually does not deduct balance without customer's permission. but one week before my balance of Rs. 30 got deducted saying i started some astrology scheme.
I know i did not do anything of that sort, kindly i want my refund back. when i spoke to customer care they said i stopped the scheme but you will not get refund. the behavior of your customer care people was very rude.
I assume that IDEA does not rob money from their customer and therefore i want to know the answer from the higher level because i haven't done any mistake.
Shraddha Fulfagar
9922988170
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