Idea Cellular
Not satisfied with Dialer Tone service

Dear Sir/Mam,

I have been using Idea cellular services for last 3 yrs and never had a dialer tone service before. But when I received a SMS suggesting for DT services provided by the company, it was displaying the no *888*1# for DT, and the information given in that SMS was not proper & it was not told clear that just by dialing this number the DT service will be automatically activated, so Rs 30/- is deducted from my account.

Even this was not enough, I came across the other peoblem.By dialing a particuler number suggested by customer care I got different song when I went to change the DT which was activated and again I lost Rs 15/- for a useless song which was not of my choise.

So the total I had to spent was Rs 45/- for all this which was against of my desire.

And now I am very sorry to say that I am totally not satisfied with this service & even after paying for 30 days I have deactivated the DT service just in 1 day.

So Sir/Mam this is a humble request that pls do the needful for other consumers that they do not come across this type of problems which i have faced.

regards,

jennife

Company: Idea Cellular
Country: India

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