Idea Cellular
Wrong Deduction twice

Sir,

My Idea mobile number is 8435471466. I have been using this number since Jan. It is to bring to your kind notice that last month an amount of Rs. 49 got deducted from my account due to the service of Mymusic49 activated on my number. I never opted for this service. Then i made a call to idea customer care number 198 to register my complaint. The customer care executive assured me that this service would be de-activated within 24 hrs as he has forwarded my request to de-activate the service Mymusic49.. Now again this month i.e today on 30.03.11, again an amount of Rs. 49 got deducted from my account because of the same facility, for which i had requested Idea customer care executive to de-activate last month. Today again i made a call to Customer Care Executive regarding this and they told me that requested for de-activation of this service is being forwarded as the same could not be forwarded last time. I dont know for how many months, the same amount will be deducted from my acount un-necassarily.

Please help me

Sandeep Verma

8435471466

sandy8182@rediffmail.com

Company: Idea Cellular
Country: India
State: Madhya Pradesh
City: Ujjain

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