Idea Cellular
UNAUTHORISED DEDUCTION OF BALAANCE
- 09-23-2011
- 138
Operator - IDEA Cellular
Mobile no. 8000182094
Grievance: Deduction of Rs. 5 / day without any reason
With a hope I have opted for MNP to Idea from Reliance, which I was using for last 2 years.
But it seems my idea to get a better service is a BAD IDEA.
Dear Sir/ Madam,
A balanced of Rs. 5 has been deducted from my account on daily basis since 17/09. To the best of my knowledge I have not registered for any VAS.
I have contacted with the following CC executives on 198 and got the reply that they r not able to track the reason for deduction and my request has been forwarded and I will get the balance
returned to my acct within 2 days. But all it vain, till date I have not recieved any amt. to my acct and the deduction of Rs. 5 continues.
Name of the CC Executives with whom I have contacted
19/09 - Mr. Pradip (Ref. no. 5060518285)
21/09 - Mr. Nikul (Ref. no. 5060518331)
22/09 - Mr. Nileshbhai (Ref. no. 5060518353)
23/09 - Mr. Jaypal (Ref. no. 5060518374)
I would request you to kindly look into the matter and expedite the process.
Company: Idea Cellular
Country: India
State: Gujarat
City: Ahmedabad