Idea Cellular
Discontinuation of services

Hello there,

I'm, Pranav Shende residing in Pune ; customer of idea for last 7 yrs or more and having a post paid connection, i ve various complaints about Idea services, some of them are follows.

For past 25 days my connection is discontinued because of 200 INR outstanding that was also by fault, actually bill for Nov was 1333 INR i paid by internet banking 1034INR, for short of Rs 300 they barred my service without intimation.

After paying outstanding amount plus current bill that is Rs 1170 in dec, Still SERVICE is NOT RESUMED, after more than 25 days,

My issue is that if you can bar the service for me-agree outstanding amount of 200 INR, then what the purpose of credit limit 1700 INR which you show to custome, you people have our deposit with you, then why are you barring service .???

Again my concern is that if outstanding payment made immediately then why you are not resuming services as early as possible. While barring service you dnt take that much time?

You must intimate the customer before discontinuing service...

It causes huge losses to customer, when such thing happens suddenly... WHO WILL COMPENSATE THOSE LOSSES.

Some other complaints are as follows...

1) There is no coverage in Aundh, Sanghvi Pimpri, pune Unive, area in Pune ; call get broke after every 5 seconds.

2) No proper guidance from the call center guys.

3) They cant solve the query on real time.

4) My Idea people are pathetic in response and service.

I want to file a legal suite for the same. I need compensation for the losses occurred.

Idea Communication Id : 153689376 (Complaint)

http://www.grahakseva.com/complaints/39089/idea-cellular-most-deplorable-service? source=

Email me if you have any answers for these... pranavshende@gmail.com

--

Regards

Pranav L Shende,

National Head - Elga products,

Bioscience Division

LabIndia- Pune

Company: Idea Cellular
Country: India
State: Maharashtra
City: Pune

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