Idea Cellular
Wrong Deduction

On 12th June one call from idea customer care came on mother’s phone (8347370511) after I have recharged for 500 Rupees. My father has picked up a call as my mother was busy. The call attender from idea has given some wrong instruction about some facilities to my father and asked for confirmation. As my father is farmer and he didn’t understand the wrong intension he did as instructed by idea customer service man. And by doing that 300 rupees was charged and it was deducted from account. Later on when I contact to idea customer service provider they told me that you have activated some music application to your phone and that’s why money was deducted. My father or mother don’t even know how to use this application.

Company: Idea Cellular
Country: India
State: Gujarat
City: Surat

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