Idea mobile services
Cheating money on unsubscribed dialer tones & service messages
- 03-04-2011
- 289
Sir,
I recharged my idea cell no.9847018527 last week with Rs.50/- & i just made a local cal for few seconds only.after that i noticed that my account balance is drained & also a message was there frm service provider that your dialer tone is renewed for 90days which i have not subscribed for.then on 02/03 i again recharged for Rs.50/- this time also i just made one cal for few seconds & now also i see that my account balance is drained to zero& a message was ther that my dialer tone is rnewed @ Rs.26/- for 26days which i didn't ask for.i tried to complaint this to customercare but executives are not attending my cal. i tried to cal the no given by service provider56765 to deactivate dialer tone, but it is shown that it is an invalid no.
idea service provider have cheated me twice by charging on dialer tones & service messages without my request.i request for necessary action in this matter.& i need refund of my money frm serviceprovider, otherwise i have to change the service provider...
thanking you,
dr.anil kumar.
Company: Idea mobile services
Country: India
State: Kerala
City: Kozhikode