Idea telecom
Erroneous deduction of money

Dear Sir/ Madam,

An amount of Rs.70 was debited from my account towards Cricket updates for which I hadn't subscribed at all. It is purely an error from service providers end.

I have registered a complaint THRICE but in vain. Everytime they promise to rectify the problem within 24hrs but forget 24hrs even after 20 days nothing has been done about it. I requested them to deactivate the service immediately and although they told me that it has been deactivated, I continue to get cricket updates through sms.

Kindly make a note of the Idea complaint number 1-15073861463 given on 16.04.2011.

Hoping to get a positive response.

Company: Idea telecom
Country: India
State: Karnataka
City: Bangalore

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