Dear Sir/ Madam,
An amount of Rs.70 was debited from my account towards Cricket updates for which I hadn't subscribed at all. It is purely an error from service providers end.
I have registered a complaint THRICE but in vain. Everytime they promise to rectify the problem within 24hrs but forget 24hrs even after 20 days nothing has been done about it. I requested them to deactivate the service immediately and although they told me that it has been deactivated, I continue to get cricket updates through sms.
Kindly make a note of the Idea complaint number 1-15073861463 given on 16.04.2011.
Hoping to get a positive response.
0 comments