Loopmobile, Mumbai
MNP

I had applied for Mobile Number Portability (for my sim 9821216313) after getting UPC from Loopmobile to Vodafone. This was rejected by Loopmobile stating ongoing contract violation. I had approached Loop Relationship Manager for me, Anand, who assured me that if I apply again, he will port me out.

I therefore applied second time, but again this was rejected stating the same reason. I went to Loopmobile gallary at Inorbit Mall, Vashi and met Sonali who gave me a request put up by her to port me out. She told me to ask Vodafone to relogin and it will be done. despite this, my second application was rejected by Loop.

I again went to Loopmobile gallary at Vashi who talked my RM and raised the request to Level 2. They also generated a UPC for me and asked me to go to Vodafone store and request to send the rejected form once again.

I did so and on 4th March, I got the message that my MNP request was once again rejected by Loop. I then went to Loop Gallary on 13th and gave a written complaint.

This is becoming horrible and I need some forum to protect the interests of common people like me.

Please guide me. My email id is pareshku308@gmail.com.

Company: Loopmobile, Mumbai
Country: India
State: Maharashtra
City: Thane

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