MTNL Delhi
Dial tone and broadband not working w.e.f. 29 Sep 10

Dear Sir,

This is with reference to my complaint made to MTNL vide complaint no. 1870 dated 29 sep 10 on MTNL complaint telephone no. 26302198.

Despite a dozen or more repeated attempts, i have received no response from MTNL.

I have an unlimited broadband plan on the landline no. 26303356 since 1 Oct and have barely used it for less than 6 hours in past 11 days due to the erratic connectivity.

What is ven more frustrating is the sheer apathy shown by MTNL.

Further, i strongly suspect some foul play on my landline as the phone is dead but if the receiver is picked up, there are noises in the background (People talking or a TV being watched)

I am unable to fathom what could result in this kind of a trouble.

This cyclic phenomena is happening since 10 August 10 and the phone suddenly becomes functional for 2-3 days and then goes dead (or with extraneous voices) for a week.

I am unable to get this issue addressed and I request you to please help me out.

Regards

Arun Acharya, 180 Maidangarhi, Delhi

Company: MTNL Delhi
Country: India
State: Delhi

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