Dear Sir,
This is with reference to my complaint made to MTNL vide complaint no. 1870 dated 29 sep 10 on MTNL complaint telephone no. 26302198.
Despite a dozen or more repeated attempts, i have received no response from MTNL.
I have an unlimited broadband plan on the landline no. 26303356 since 1 Oct and have barely used it for less than 6 hours in past 11 days due to the erratic connectivity.
What is ven more frustrating is the sheer apathy shown by MTNL.
Further, i strongly suspect some foul play on my landline as the phone is dead but if the receiver is picked up, there are noises in the background (People talking or a TV being watched)
I am unable to fathom what could result in this kind of a trouble.
This cyclic phenomena is happening since 10 August 10 and the phone suddenly becomes functional for 2-3 days and then goes dead (or with extraneous voices) for a week.
I am unable to get this issue addressed and I request you to please help me out.
Regards
Arun Acharya, 180 Maidangarhi, Delhi
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