MTNL, Delhi
Wrong Balance deduction

Respected Sir/Madam,

I am Lokesh Agrawal of residence GG-2, 56-A, Vikas puri, New Delhi-18

On 28th feb, I went to bed at 08:00 P.M. When I woke up at 11:00 P.M. same night, it displayed a sms on my mobile phone that you have successfully subscribed to a service Khel Khel Mei..

I did not have any idea why Rs.30 from my balance was deducted.

I registered a complaint immediately at customer care with complaint number 10300032. Nothing happened.

Again on 3rd march I registered another complaint with complaint number 10300011. They promised to resolve it in 2-3 days.

Now around 2 weeks have passed without any action...

I want strict action to be taken against it..

My email id is lagarwal40@gmail.com

Looking forward for a fast and strict response.

Company: MTNL, Delhi
Country: India
State: Delhi
City: West Delhi

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