Palani.E
BSNL Telephone Line fault more than 100 days

91-044-24794109 Telephone Land line (Nerkundram Area) not working more than 3.1/2 months. Many compalints made. But there is no response at all. Eventhough tele line is underfault, BSNL kodambakkam billing department is promptly working their duties to send their bi-monthly bills to collect the amount.

Customer complaint whatever it may be, BSNL department/concern Exchange has the responsibility to inform the status of complaint to their customer.

whenever complained thro Automatic fault booking I get '' Your complaint is already registered. Your docket No xxxxxxx . thanks for using this service''

Nothing Else.

E-mail complaints were also sent many to GM, AGM there is no reply at all.

Can any one advise what to do?

Company: Palani.E
Country: India
State: Tamil Nadu
City: Chennai

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