Airtel
GPRS speed

Dear Sir,

This is for your kind notice that my problem (GPRS) is still persist,

today I have received a message from no 919871999147 at 11:49 am,

quoted as -

"Dear Mr. Khurshid we need to informing you that your gprs complain

has been resolved. thanks Airtel Customer Service"

My problem remains the same, that is whenever I get EDGE on my cell

the speed goes down very dramatically, i don't get enough speed to

carry on my surfing then.

But whenever i lose EDGE signal the speed get a little better, but

still so slow to open up even my email account. The maximum speed that

I receive is only around 4 to 5 kBps.(with out EDGE) and with EDGE

it's not more than 2 to 3 kBps.

Sir, I have been also told from some Customer Care Executive (CCE)

yesterday evening that my issue may take time to get resolved, I asked

him how much time, and he said he cannot make any promise.

My GPRS speed issue remains the same, and I am waiting for it to get

resolved. Along with it the most nearest functioning tower that is told to me form

some CCE is about 2.5 Kms form my place. This is a big issue, my calls

get dropped while in between conversations, Sometimes in a few

seconds. I feel like I'm paying extra to use Airtel in my Area.

Sir, please look after my complain. It is not a small locality, and

even in my house we have 3 working Airtel numbers. There must be

plenty out there.

Thanking you!

Nihal Khurshid

919897149524

Company: Airtel
Country: India
State: Uttar Pradesh
City: Aligarh

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