Airtel
Customer care 121 is charged 50p/3min

121 is the customer care number of Airtel, calls to this number is being charged 50p/3min. Most of the time this number keeps customers waiting. Is it right to charge customer for registering their complaints?

I feel, this is not good practice. Airtel might be having several reason for this... but question remains... why customer should be charged for Service provider's Fault?

Good Luck Airtel!!! Number Portability is in place NOW.

Company: Airtel
Country: India
State: Karnataka
City: Bangalore

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