Airtel
Has cut Rs.98 for 2GB GPRS usage but has given 0KB
- 04-03-2010
- 65
My "Airtel GPRS (2GB for Rs.98) plan" was "Renewed" on "16 Mar"
they deducted Rs.98 from my account and due to some error has not given me any usage. It showed -0.49MB download left instead of 2048MB (2GB).
On "19 Mar" I made my first complaint for the same. They told me that they will contact me till "1:30 p.m. 23 Mar" Complaint No.: 320341989, But on one called.
I again made the complaint on "24 Mar 210". They told me that they will contact me till "25 Mar" Complaint No.: 032034198900, But on one called.
I again made the complaint on "26 Mar 210". They told me that they will contact me till "30 Mar" Complaint No.: 3032717742200, But on one called.
Then on "31 Mar" i talked to their section head she (Mira Kabir) checked my records and said that i am correct and assured me they will correct the problem till "12 p.m. 2 Aprail 2010" Complaint No.:2717742200, again the same.
The problem is still not solved i have also made an another complaint on 3 Mar complaint no:3040319434700 and they have given me the date 6 Mar.
Company: Airtel
Country: India
State: Uttar Pradesh
City: Meerut