Airtel
Activation of Services without information

I am using airtel prepaid connection from a long time. All my family members are using telecom services by airtel. But we find it very annoying when some services like Jyotish or Night Radio etc. are activated on our cell and without our choice, by itself. On calling customer care services they claim that we have made those choices and the balance deducted from our account is right. On inquiring about those calls they refuse to give us info and put on hold for a long time then disconnect.

I want to know how can I get my lost balance back and refuse forever the service calls and msgs from the company. Their DND service also fails to prevent this.

It was not one or two time but its a regular practice by them on our different no.s.

I can go to the extent of suing this company now. My mail id- angelbrittle@yahoo.com

- Rashi Singh

Company: Airtel
Country: India
State: Madhya Pradesh

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