AIRTEL DIGITAL TV
Duplication in billing

My subscriber id is 3007764811.I recharged my Airtel Digital TV accout with icici netbanking option on 31st Dec. The amount was 550.On completion of transaction I was redirected to an error page where it showed that transaction unsuccessful due to technical reason. Then I made one more transaction of 550 with my SBI netbanking option. I got the same error messege again. Then after few minutes I opened my account and both the transaction amount is reflecting there where as during transaction it showed that transaction is unsuccessful.

Now I want to cancel the second transaction and get the money back in my account as I did this just because of the error message. With the same request I called customer care and they are not ready to cancel the secod transaction and give money back!!

This is because of their technical issue I tried recharging second time where as my requirement was only one time transaction. Please look into the issue so that I get money back for second transaction.

Company: AIRTEL DIGITAL TV
Country: India
State: Karnataka
City: Bangalore

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