My subscriber id is 3007764811.I recharged my Airtel Digital TV accout with icici netbanking option on 31st Dec. The amount was 550.On completion of transaction I was redirected to an error page where it showed that transaction unsuccessful due to technical reason. Then I made one more transaction of 550 with my SBI netbanking option. I got the same error messege again. Then after few minutes I opened my account and both the transaction amount is reflecting there where as during transaction it showed that transaction is unsuccessful.
Now I want to cancel the second transaction and get the money back in my account as I did this just because of the error message. With the same request I called customer care and they are not ready to cancel the secod transaction and give money back!!
This is because of their technical issue I tried recharging second time where as my requirement was only one time transaction. Please look into the issue so that I get money back for second transaction.
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