www.yatra.com
Wrongly collected payment

While trying to book rail tickets, I chose to pay by using my SBI Credit card no. 4317575019795781 & gave information about it. At the next step 6 on their website, following message flashed

'Step6 Booking Confirmation Details

Sorry, unfortunately there seems to be an error confirming your payment with your bank.'

Simultaneously, I received following message on my mobile phone from SBI Cards:

Transaction of Rs. 1, 228.00 made on Sbi Credit Card xx5781 at Yatra online Pvt Ltd on 5 Dec. 10. I have also complained to yatra.com. When i tried to send a copy of the above complaint on your E-mail ID: feedback.gesbi@ge.com I recd folwing feedback from Google

Delivery to the following recipient failed permanently:

feedback.gsbi@ge.com

Technical details of permanent failure:

Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 No such user - psmtp (state 14).

I want to know how & where to register my complaint for refund of payment. VASUDEO PANSHIKAR -

SBI Credit Card No 4317575019795781

Company: www.yatra.com
Country: India

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