Agoda
Cheating on nonrefund booking

My Booking ID : 7805983 booked for city: Mumbai, Country: India,

Arrival: May 16, Departure: May 17

First Hotel Choice: Hotel ibis Mumbai Airport

We booked Standard 1 Double Bed we were charged for the same on our credit card, by mistake we clicked to link of cancellation, and we were just keen to read cancellation policy, when we checked in, hotel staff said that your hotel reservation are cancelled, and the amount you paid, is paid to agoda, we cannot provide you the rooms on that booking, we mailed and even called them to check what exactly was the system, they didnot helped us

We lost $125, and harrasment, no refund was given nor any room

These people cheat on you on name of system cancellation

Company: Agoda
Country: India

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