IRCTC
Cancellation charges for Waitlist

I would like to know why there is a heavy cancellation charges levied on waitlist ticket. Consumer suffers by paying more for takal ticets with a hope that it will get through and again huge amount is spent by calling 139 to check the confirmation status. Can someone expalin what will be the loss for Indiain Railway or IRCTC to obtain more than 50% of ticket charge from us. It is the common man who suffers with this wait listed tickets. Why do you charge even for Waitlisted ticket when cancel??? Cancellation counter not available on Sunday, how do you expect us to cancel the same day? I hope concern authorities look into it and do the needful

Company: IRCTC
Country: India
State: Tamil Nadu

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