IRCTC
Tatakal ticket not provided even after amount deduction from bank

Since irctc tatkal ticket booking is always sought after option for last minute bookings I got myself ready at 7.45 am in order to carry out booking for matsyaganda express from madgaon to lokmanya tilak terminus.

After a lot of struggle (site going down, site not responding, not being taken to payment gateway) I managed to find that the availability for sleeper class was 66. I immediately entered pessenger details and made payment through ICICI net banking.

The bank confirmed the payment but irctc was not ready to accept the payment. I logged in again to my bank account and found that rs. 390 has been deducted from my account by irctc.

I wrote an email to irctc and the response was /" As your payment status for 0482546647 was not communicated by the payment gateway in time, the ticket booking DID not materialize./"

Irctc is cheating the retail customers through such scams and providing good service to 'ticket agents' by accepting bribes from them.

Company: IRCTC
Country: India

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