Kesineni Travels
Payment refund

I tried booking a bus ticket from Hyderabad to Vijayawada on 22 September for journey dates on 23 September and return date on25 September. I booked it online. I was charged twice from one card and once from other card. But the transaction was error.i did not get my ticket. So I went to Kesineni travels in person and booked the tickets there by paying cash. I have contacted the customer care about the refund. They did give me reference numbers for my 3 transaction (33574, 33544, 33386). This was on 22 September after repeated calling to Kesineni customer service till day I only got my refund for reference number 33386.The amount of 1000 Rs has been credited. But reference number (33574, 33544) are still on hold. When contacted customer service today i.e 18-Oct. The answer is we still looking into it. Just to do a refund of 2000 they took nearly a month. So what do I do now. Is there any solution for my problem. Please contact Rajeev @ 9849931199

Company: Kesineni Travels
Country: India
State: Andhra Pradesh
City: Hyderabad

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