Philips 29" TV Model No. 29PT3223
Defective Sound/Audio

I purchased Philips 29" flat TV Model 29PT3223 from Khater Home appliances Pvt Ltd. R.P.Road Secunderabad 500003, India on 1-9 vide cash memo receipt No. 3046.Right from the day one, there is no clarity in sound/Audio. I complained to the service people (Ph. No. 914066335888/6888) and the technician attended and checked with remote only & said that every thing is OK for which I have not satisfied/agreed. Again I lodged a complaint No.3406 dt.13/08/07 regarding the sound since the warranty period is about to expire. This time the Technician has checked and agreed with me that the sound is defective & said that this problem persists with the sets sold in India for which the company is supplying with a rectification kit. He has fixed that kit at last & at present the sound clarity is OK (not very good). I always trusted the philips products and hope that they are kings in Audio. I don't know why the Philips company is selling such defective sound system TV sets in India knowingly? I am very much disappointed in selecting the Philips TV.

Company: Philips 29" TV Model No. 29PT3223
Country: India

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