Airtel
Problem not resolved in 10 Days
- 11-08-2010
- 44
Sir,
I have the Aitel digital TV and The customer Id id : 3005025323 and the name is Ashok Kumar Sah.
I have lodged the complaint to the customer care of Airtel Digital TV on 1 nov for the no signal, the engineer visited the House next day and told that the settop box is faulty which is only 2 months old,
but from that day i have done the complaint to the customer care almost daily regarding the problem but the problem is not resolved yet (09/11) i m not getting what to do, every time i call to customer care the keeps o telling that "sir your max resolution time is extended to next day, and your problem will definetily get resolved till that dead line" but in vain, please suggest what to do and the toll free number of airtel doesnt work and i have to keeps on calling them from personal mobile number.
the service reference Numbers are as follows: 4322812, 43949941, 4377258, 4385155
Company: Airtel
Country: India
State: Haryana
City: Gurgaon