Airtel-Digital TV
No Connection/No Money Refund
- 06-15-2012
- 41
Dear Sir
I applied for New Airtel -DTH connection online with bid no. 92259 and receipt no. 6867 and make the payment Rs. 1640/- via online net transaction on 01 June (Friday) with payment ID:322995763 with Customer Detail: SHELLTrans_MIC12747096445.I asked my bank about payment status and they told that Payment is successfully transferred and when I contact Airtel-Digital helpline, they denied the same. Also I mailed to "deepak.soni@vertexgroup.co.in" several times but no response from there.
Still Waiting for either Connection or Money refund from the such reputed Company:(
Regards
Gaurav
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&&-Mail from Vertex Group=======Airtel-Digital TV
Hi Sir
Thank you for showing interest in Airtel Digital TV. As discussed with Sushmita please find below the link from where you can make the payment:
http://web.shelltransource.com:8089/airtel/payment/index.php? bid=92259
**Shell Transource Ltd.(A Vertex Group Company) is the Prospect Management Center for Airtel DTH PAN India.
***Installation will happen within 24 to 48 Hours after making the payment.
****Direct Helpline: 12148 from Airtel & 18605006500 from Non Airtel
Important Note: For instant response on installation related inquires or payment Refund pals write to for instant resolution.
Regards,
Deepak Soni– Team Leader
E-mail: deepak.soni@vertexgroup.co.in
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Company: Airtel-Digital TV
Country: India
State: Karnataka