Airtel DTH
Money charged but no service

Airtel deducted 3250/- from my account for a recharge but did not reflect it in their accounts inspite of deducting the amount from my card.

Now they say they cant trace the transaction. Appearently their system had issues during the time I did the recharge and they have no way of finding out what to do now.

I am stuck with no recharge and charge already made to my account.

I have made atleast 100 customer service calls and they just play around without any resolution.

Worst still each call has a holding time/wait time of 15 minutes till you can speak to someone.

Whats more they also closed my call saying its resolved with no resolution.

Company: Airtel DTH
Country: India
State: Karnataka
City: Bangalore

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