Air-tel DTH
Changing my monthly plan without my permission
- 12-18-2010
- 118
Dear Sir,
I have air-tel D TH service. I had 160/RS monthly plan. In September, I rechage my account with 500 Rs.mean while I went for touring for few days. when I came back, I got a SMS about my negative account from company. When I contacted to Customer Care, I came to know that, my plan was changed in 260/Rs.
Company has changed my monthly plan without my permission and pre- information.
Sir,
I think it is cheating with customer, If we have prepaid account, it Dose not mean that the company has right to steal money from customer account.
My ID is 3001580379
Company: Air-tel DTH
Country: India
State: Rajasthan