I am a customer of IRCTC . My complaint is that when ever we r booking online tatkal ticket in morning 8:00 am the is fully blocked. and the site is not open we r unable to book a tatkal ticket because of agents.. every where is corruption agents give money to IRCTC officers to do block the site and they book ticket unauthorisely. please do something about this matter. we r very frustrated about the site and service of IRCTC.