This is my worst experience at bsnl. 3 months before i have got new bsnl landline connection. I am residing in HSRLayout, Bangalore. They didnt send my first bill but they disconnected my telephone connection. After big fight and collected the duplicate bill and paid by bill to get the reconnection.
And For the past 3 weeks i am not receiving incoming calls to my landline.
I called 1500 and registered a complaint. No action for that
I called IVR number (26781000) and registered another complaint. No action for that
I called one more time and registered a complaint on same ivr and no action for that
I went personally and told the Exchange people about the problem. For that also no action.(government is wasting money to paying salary to these people. What is happening a exchange is chat, personal telephone).
Again i made complaint to IVR system. Till date no action
Today finally i called exchange and shouted at them at the morning and till now no action.
I am keeping my finger crossed and waiting for lineman to come and solve the problem. Inspite he is not doing his job i have to give money (bribe) him to his regular activities.
-Kumarappan. S
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