Dear sir,
I am extreemely sorry to say that BSNL staff has a very casual and callous attitude and are totally inefficient to note the complaints cause grave inconvenience to the cutomers. I am enclosing a cpy of the police complaint reg loss of my double sim cellphone along with which I lost my prepaid sim of tel. no 9480497092 about which I registered a complaint with your customer service through my friend's cell no 9448001892. Unfortunately they have foen the cell phone from which we lodged the complaint instead of freeing my sim which is lost. When contacted to relese the froezen cell of my frind theri is no result even after repeated complaints. We are at aloss to know as to what is the solution for this. Can u invesigate and take action against the erring employyees and reply to my email?
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