I visited the Lakme Beauty Salon on Bellary Road in Sahakarnagar on 29th April at 1:45 pm to get a hair care treatment called Refresh Indulgence done. At 3:00 pm, after the lady who attended to me had done the treatment she realised that she had my entire chunk of hair entangled so badly that she could not do anything to remove the same. The people at the Salon spent the next 2 hours trying to open up this huge mess which they had done in my hair. Finally I had no other choice but to actually cut my long hair to a very short size. This was as a result of both incompetent personnel as well as chemicals that are below standard which are being used. MY hair which I had groomed over the years had to be destroyed in such a manner that now I am also hindered from going out and meeting people because of the lack of confidence on the same. I still have got the huge ball of hair that was chopped off as a testament to the poor quality of the treatment being metted out. My only fear is to fathom what would have happened if such material and personnel messed up on a facial or other beauty treatments that are to be done on the skin. I would urge strong action to be taken to avoid any further untoward incidents.
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