INDIA POST SPEED POST Complaints - late delivery of RAKHI against their claim of 4 days
Late delivery of rakhi against their claim of 4 days
I have sent rakhi through speed post on 24-08 to Kolkata-712101, at my brother's address. The concerned officials on booking counter confirmed that normally the consignment is delivered on second day of booking, however, latest by 28th august' 20023 in this case, the packets would be delivered to respective recipient.
When I apprehended that may it be delayed as of regular complaints floating from different corners of Kolkata's people, they assured me that people are deployed on special duty for delivering such important consignments.
However, until Monday afternoon, the packet was not delivered. Only in late afternoon on 4/9/23 at 04-30 P.M., did it reach the respective place.
Not only this, the person who delivered the consignment, gave a rude reply that he is not concerned with delay and it is not only he (my brother) who is to be served on Rakhi-Day itself.
Had it been informed before that there is no guarantee to deliver the rakhi on time, I would have made some other arrangements?
You may understand the sorrow of a sister who had to cut a sorry figure for her rakhi could not reach her brother well in time.
I request you to look into the matter & do needful to compensate my mental distress.
Consignment Booking Nos. : EW428201856IN ((booked from Jogajog bhabon, counter No. 2., PIN712130)
on 24/08/2023, at 11:25)