I have complained several times for low browsing and downloading speed of my mtnl broaband connection
but nothing has happened yet and no one seems to be botherd about it. My internet plan is unlimited with
256 kbps but within a few days it reduced to 74 kbps( I checked on http://delhi.mtl.net.in website.). The customer care people just told me that my problem would be solved within a day or two but nothing happened and no one came from the company to check. Now it's been a week and i hope the authorities will do something now.