Hello,
This is to complaint against the un-acceptable customer service received from LG after purchasing new Top Loading Fully Automatic Washing Machine (7519PR), from V.N. Agency Pvt. Ltd. Uttam Nagar, New Delhi (Sr. No. 19160) on 3' Nov on the auspicious occasion of Dhanteras. For which the Demo was supposed to be done within 2 working days which is not yet been attended or rather no one has answered to our calls properly giving us a specific time that when will be the LG rep. will be coming for the demo. The services has been worst than ever we have faced by any of the consumer products Co. and LG is one of the best selling product this season, don't know how many customers will be yelling for the services filled with anger. If this kind of services continue i wonder how the co. would continue to grow as After sales service matters a lot for future sales growth.
I wish that my complaint for the Demo will be considered seriously else i wish to return the product on the grounds of not delivering the services.
Prateek Srivastava
919023668553
0 comments