I was having a postpaid mobile no 9994374904 from airtel. Due to the nonpayment of the bills they disconnected it, but on 14.11.2009 i cleared all my dues which was Rs.2160. And i was told that this no. will be changed to prepaid and they provided me with the new SIM card (no.89919400000691148630) @ Rs.220.(for the Sim). I gave them all the necessary documents and from 14th nov. 2009 till today this sim has not been activated. And i had called the airtel customer service countless times times but their reply always is that 'we will look into the matter'.I called the local airtel showroom but they are not even picking my call, and when i visit them they always tell me that it'll be activated soon and gave me the no. of one Mr. Ramakrishnan (9790917396) in chennai who is with airtel. Ramakrishnan told me that he had'nt received the document, then i myself posted all the documents to him. After receiving the documents he told me that he had activated it. But it has not been activated yet, and Ramakrishnan is now telling me that he cannot do anything and i should come to chennai (frm Tiruvannamalai) and contact at any airtel showroom. Can anyone tell me what shoud i do now? to whom should i contact?
0 comments