I had received the call from airtel from number 8130109994 regarding this issue on 23 4:58 PM and was told these are the charges for Bill Plan change. When I gave him the number and bill plan of my colleagues who also have placed similar request and have not being charged one time charges. PHONE GOT DISCONNECTED. Later in the day someone called Saraswati called me up and said these are the charges transferred from your old account number. I am not sure Who was telling the truth. I haven't received any itemized/Detail bill for this amount to verify. I want the complete bill for past two months to verify the details.
And the reason for: why the first person said me this is activation charge.
Regards
Nipun
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: [email protected] [mailto: [email protected]]
Sent: Monday, April 23 5:23 PM
To: Nipun Sharma
Subject: Re: [|BAL|Qrc12004120804288807612|]
Dear Nipun,
Ref: Email dated 20 April expressing your concern regarding the billing discrepancy for your airtel mobile number 9818148868.
We wish to inform you that the amount of Rs.287.51/- has been transferred from your old account number 102-100615854 on 26 March.
Hence the charges are valid and we regret the infeasibility to provide you any reversal for the same.
Warm Regards Mohammad Kamran Nodal Office bharti airtel limited
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc: [email protected]
Sent: 20/04 08:44:21 AM
Subject: RE: [|BAL|Qrc11604121404028750944|]
Why this onetime charges were levied in my bill. None of other employee who
had migrated the bill plan to corporate bill plan have been levied these
charges.
[IMAGE]
Regards
Nipun
From: Nipun Sharma
Sent: Wednesday, April 18 12:54 PM
To: '[email protected]'
Cc: '[email protected]'
Subject: RE: [|BAL|Qrc11604121404028750944|]
Hi,
I asked to change in my bill plan to AIRTEL SPECIAL 199 CUG and
specifically mention not to change GPRS data plan.
But my GPRS plan got changed without informing me. Why this is so? I don't
expect this unprofessional behavior from Airtel.
Regards
Nipun
From: [email protected] [mailto:[email protected]]
Sent: Monday, April 16 7:17 PM
To: Nipun Sharma
Subject: [|BAL|Qrc11604121404028750944|]
Dear Nipun Sharma,
Ref: Email dated 16-04, requesting for change of bill plan on your airtel
mobile number 9818148868.
Thank you for your mail to Bharti airtel. We are delighted to know of your
intent to avail our services and welcome the opportunity to assist you.
We understand that you have requested for change of bill plan from Super
Saver 249 CUG Plan to Airtel Special 199 CUG plan for your airtel mobile
number 9818148868.
We would like to inform you that your request has been registered with the
Service Request number43155989. You may quote this number for all further
queries with respect to your request. Our team will be contacting you on the
status of your request by 25-04, 12:30 PM.
For your reference, the tariff for Airtel Special 199 CUG plan is attached.
You may also know the current bill plan details by sending an SMS with the
content as BP to 121 (Toll free).
We hope that we have been able to assist you suitably.
Please do write in for any further assistance.
Yours Sincerely,
Waheeda Banu
Customer Care
Bharti Airtel Limited
&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc:
Sent: 16/04 02:55:34 PM
Subject: REGARDING CORPORATE PLAN - AIRTEL SPECIAL 199 CUG FOR MOBILE NO
9818148868
Hi,
Please change my bill plan to Airtel Special 199 CUG with 600 minutes free
talk time. I am working for Cadence Design Systems and this plan is being
offered to our corporate. But Don't Change my existing GPRS data plan
Which is 2GB for RS. 100
Regards,
Nipun
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