Oil of Ulay
Something wrong in the product

Have been using OOU since donkeys' years now. I bought one more bottle for this month's usage from BigBazaar (Gurgaon). Immediately in a day or two, caught onto the fact that my facial skin is not seeming soft enough. Would like OOU to probe onto this as its never happened before. I repeat I use none other product other than Oil Of Ulay (gentle) on my face for decades now.