Inconsumercomplaints.com » Beauty & Appearance » Review / complaint: Hair oil massage, facial,..rest we reuse to avail - Terrible customer service | News #247059

Hair oil massage, facial, ..rest we reuse to avail
Terrible customer service

I got this voucher worth 15000/- which read, we could avail the package at vibes parlor. I called for an appointment, obviously it was a voucher so they gave me an appointment for the day it was going expiry 20th January. My Finance mad amendments in his schedule to go for it, He was made to pay 1500/ rupee tax as soon as he entered. The package was hair massage, hair cut, facial, body polishing, facial. The rest of the things written on the voucher, we refused to avail as we did not need them.

Thereafter someone applied some parachute oil on his hair and some cream on his face and left him waiting for 3 hours. It was a terrible terrible experience, he finally washed his face himself and left. Any one who ever gets a voucher from vibes for package deals should never opt for it, as these people trick you into the salon, make sure you pay the tax first and no one then bothers to attend the clients. The customer service etiquette is excruciating. They give a very step motherly treatment and you end up wasting your time and money. The services are terrible and they can make clients wait with a local oil on their hair and cream on their face for three hours and never apologize or give a reason to that. When you wish to complaint they promise a call back but they would not. Please do not get tricked by them


Company: Hair oil massage, facial, ..rest we reuse to avail

Country: India   State: Delhi   City: South Delhi

Category: Beauty & Appearance

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