Hi,
I bought a Jawed habib's total hair therapy product through their Television advertisement.
In that advertisement they were repeating again and again that there is a money back within 15 days of product purchase.
While buying the product I called them and cleared if there are any conditions involved with money back scheme. To that they replied in negative.
Within 10 days of usage I start developing some problem in my scalp and consulted a dermatologist. She suggested me to stop using the product. As it was just 12th day of my usage, I called customer care of Javed habib to return that product. Now this is the one of the most horrifying experience of my life. They kept on tossing my calls from one executive to another. Sometimes they don't pick the call. Every time I need to narrate the same story to every executive I talked. At last one executive got ready to return my product but gave me no information on how I can have my money back. I have to again start this phone call series to get the required info. Sometimes they gave me info for Mumbai but I am based at Pune. Finally when I get back the details and called up the responsible person, he straightforward told methat company said no to return the product. Though I have started returning the product on 12th day of my usage, It's one week over now.
I am so helpless, frustrated now. Wasted my money in calls, time and energy.
It's my earnest request to all consumers, please don't go for this product. It's crap. They all are making false claims.
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