I having a Two wheeler Loan A/c No L2WDEL00094040 of Bajaj finance since July But in starting after Dec due to my closer of my salary A/c my Two or three ECS has been bounced but when I came to know about the penalities for the same account I have paid all the penalities of which were there against the bouncing charges and after then I have started paying my EMI in Advance. After clearing my all penalities and Advance payment also Bajaj finance have shown those earlier bouncing in my cibil statement and when I have gone to their Head office at Naraina New Delhi and have word with them they have said to me that mam it will take around a year to clear up your record. Is this the way to deal with any customer when that person has beared all the penalties and started giving installments in Advance. Because all these negative Points so much mental harassment I am facing. Can you tell me when I have cleared all my dues why they are not removing my cibil Record? Because of all these things I am not being able to take any kind of Loan
I want a strong action against Bajaj finance for Mental harassment of the customer and would be requested you kindly look in this matter and do the needful on urgent basis
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